- Fast worldwide shipping
- Secure Payments
- 14 Days Return
- In stock, ready to ship
- Inventory on the way
- Transform your wall into a lifetime of memories with a personalized photo collage canvas.
- Perfect for a collection of baby photos, family photos, wedding photos, an anniversary gift, gift for doting grandparents, or your favorite pet photos!
- This Gallery Wrapped Giclée Canvas will be printed in a collage design using 16 of your personal photographs.
- Our photo collage canvases are available in two sizes.
- We use a solid wood frame which has a 1 inch thickness (all frames are USA made)
- Personalize your collage canvas with text of your choice (optional).
- Ideas include; Names, Dates, Birth Height/Weight/Date, Song lyrics. You could leave this space blank or if you have alternative ideas for the personalized text just let us know and we will do our best to accommodate.
- Supply personalized details for your order in the 'Personalize Me' message box.
- Once your order has been accepted we will contact you by email to request the 16 photos that you wish to use for your personalized photo collage canvas.
- The photos must be of a high resolution (300 dpi). If the photos are unsuitable we will request alternative images from you.
- We edit and crop the photos to suit this design layout and size of canvas purchased.
- A proof of the design will be sent to you via email for you to approve.
- Once you approve the proof we will print and ship your order.
Returns
Alphabet Art Photos gladly accept returns, exchanges, and cancellations.
Contact us within: 7 days of delivery
Ship items back to us within: 14 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged;
Gift Cards.
Custom or personalized orders ~ Because of the nature of these items, unless they arrive damaged or defective we can't accept returns.
Conditions of return
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable);
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at alphabetartphotos@gmail.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at alphabetartphotos@gmail.com and send your item to: 401 N Main St, Suite 1B, Hendersonville, NC 28792.
If the item was a gift purchased for you then the person who made the purchase must contact us to discuss any issues and possible returns.
Shipping
To return your product, you should mail your product to: 401 N Main St, Suite 1B, Hendersonville, NC 28792
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please be sure to provide the correct and up to date shipping address at checkout. Should an incorrect shipping address be provided and your order is returned to us by the shipping carrier, you the customer will be responsible for paying the item to be shipped out again. We will obtain a new mailing address from you.
We are proud of our excellent customer service so if you are in any doubt or have questions regarding your order please contact us first. We will consider any issues carefully and case by case.